Frequence question
1. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal.
2. How long does shipping take?
The shipping time depends on your location. Generally, it takes between 8-15 days for international orders. Please note that these are estimated delivery times and actual delivery may vary.
3. Can I track my order?
Yes, you can track your order. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website.
4. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund. Please note that the item must be unused and in its original packaging. For more details, please refer to our Return Policy.
5. How can I contact customer support?
If you have any questions or need assistance, you can reach our customer support team by emailing us at service_ios@support.shuteye.ai or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.